Job Status: Full-Time, 9am-5pm Monday-Friday

Location: Stamford, CT

FLSA Status: Non-Exempt

Travel Requirements: 30%

Job Summary: 

The Housing and Financial Sustainability Advocate provides trauma informed counseling around financial abuse, employment, housing, and domestic violence.  Works closely with community partners to connect clients to additional services in an effort to create a strong network of support. 

Essential Job Functions: 

• Provides education on Financial Abuse, available housing, employment options, individual budgeting and domestic violence counseling. 
• Initiates enrollment and ongoing case management for the Rapid Rehousing ensuring ongoing rental assistance for clients. 
• Meet one-on one with clients to review and prepare resumes and conduct job searches. 
• Prepare clients to manage their financial responsibilities by providing budgeting, financial overview, credit repair advice and programs. 
• Create a meaningful atmosphere to manage support of the family and children through ongoing educational programs and counseling.
• Educates clients regarding the dynamics of Domestic Violence and what healthy relationships are for family dynamics.  Talks about how domestic violence affects children and how to best support their children through this time period.
• Collaborate with community partners to connect clients to services available in the community to help them maneuver various services required. 
• Complete trainings, surveys, reports, and data entry to enhance knowledge base and improve services for the department and clients. 
• Create client safety plans, coping skills methods and boundary setting aids to provide coping mechanisms, helping clients define goals, plan of action and provide insight. 
• Refers clients to resources needed for financial, advocacy, legal, child counseling and community related needs such as health clinics. 
• Guided by established procedures, policies and processes related to an advocacy environment. 
• Completes and maintains documentation according to federal and state guidelines. 
• Support and advocates for individuals of domestic violence for positive outcomes while always supporting the mission and vision of DVCC. 

Qualifications: 

• Bachelor’s Degree in Social Work, Human Resources or related field of study. 
• Three plus years of experience mentoring and coaching individuals; Background in domestic violence preferred. 
• Familiarity working in a non-profit organization; work with domestic violence population a plus. 
• Fluency in Spanish preferred. 
• Strong customer focus with good active listening skills. 
• Skilled at building collaboration among teams to strengthen level of services provided. 
• Demonstrated skills in budgeting, state housing programs and access to services. 
• Ability to build relationships and manage challenging trauma and counseling cases. 
• Attention to detail and strong organizational skills. 
• Time management, project management and organizational skills. 
• Ability to work with little or no supervision while maintaining a professional demeanor. 
• Ability to work with all levels of people and maintain a professional attitude and relationships. 
• Ability to maintain the utmost confidentiality of all information, material and correspondence. 
• Ability to build trust with clients and maintain integrity. 
• Demonstrated ability to remain flexible and work in a fast-paced, changing environment. 
• Strong written, oral and interpersonal communication skills. 
• Ability to use logic and reasoning to identify solutions and approaches to problems. 
• Ability to make good judgments and decisions relating to day-to-day activities. 
• Demonstrated flexibility, agility, adaptability and ability to multi-task. 

To apply: please email your resume to Marilyn at mhart@dvccct.org.

Job Status: Full-Time, 9am-5pm Monday-Friday

Location: Stamford, CT

FLSA Status: Non-Exempt

Travel Requirements: 10%

Job Summary: 

The Intake and Crisis Navigator ensures all crisis calls and walk-ins are handled promptly, and clients’ concerns and needs are addressed. Assists clients in developing safety plans to address their situations, including safety planning, long-range planning, shelter admission and services needed. Maintains a program wide statistical data collection system on adult clients and the services provided. 

Essential Job Functions: 

• Ensures hotline and LAP or any other crisis calls during office hours are handled promptly addressing client’s concerns and needs.  
• Ensures all walk-in crisis clients are handled promptly addressing client’s concerns and needs.  
• Serve as the main point of entry for all new DVCC clients, completing full intakes, including informed consent for services forms and all intake paperwork, gathering demographic information, and assessing clients’ needs and referring internally and externally to services that will meet those needs.  
• Communicates with all departments to refer clients to specific departments depending on the services needed and/or required. Stays abreast of services provided by each DVCC department and internal referral procedures. 
• Assesses clients for shelter admission in collaboration with residential staff using universal shelter intake processes and procedures. 
• Translates documents and forms for clients ensuring their understanding of each document. 
• Provides intake, crisis intervention, safety planning assessments, and completes victim compensation applications to support the client. 
• Maintains a program wide statistical data collection system on adult clients and the services provided via ETO. Report on statistics accurately and in a timely fashion. 
• Adheres to established procedures concerning documentation, statistical analysis, and reports. 
• Supports agency mission by participating in community meetings and committees as requested by supervisor. 
• Contributes to quality services by staying informed of developments and trends in domestic violence and local resources. 
• Navigates clients through the various social and justice systems necessary to move from victim to survivor. 
• Guided by established procedures, policies and processes related to the organization’s missions and goals. 

Qualifications: 

• Bachelor’s Degree in Social Work or related degree. 
• Three plus years of experience with a background in social services.  
• Fluent in Spanish  
• Familiarity working in a non-profit organization; work with domestic violence population a plus. 
• Strong customer focus with good active listening skills. 
• Excellent conflict management and negotiation skills. 
• Highest level of ethics and values. 
• Ability to build relationships and manage challenging cases. 
• Attention to detail, time management and strong organizational skills. 
• Ability to work with general supervision  
• Ability to work with all levels of people and maintain a professional attitude and foster relationships. 
• Ability to maintain the utmost confidentiality of all information, material, and correspondence. 
• Demonstrated ability to work in a fast-paced, changing team environment. 
• Strong written, oral, and interpersonal communication skills. 
• Ability to use logic and reasoning to identify solutions and approaches to problems. 
• Ability to make good judgments and decisions relating to day-to-day activities. 
• Demonstrated flexibility, agility, adaptability, and ability to multi-task. 

To apply: please email your resume to Lourdine at lpierre@dvccct.org.

Job Status: Full-Time, 9am-5pm Monday-Friday

Location: Stamford or Norwalk

FLSA Status: Non-Exempt

Travel Requirements: 90%

Job Summary:
The Prevention Educator works to build a community free from domestic violence by engaging youth and adults of all ages in educational programming that raises awareness about domestic violence and how to prevent it.  

Essential Job Functions:
• Teaches age appropriate educational workshops regarding prevention and elimination of domestic violence.
• Assists with community initiatives by hosting or attending and participating in local task force meetings and public outreach events.
• Assists with creating and implementing programming for Domestic Violence Awareness Month and Teen Dating Violence Awareness Month.
• Maintains accurate records on community activities and inputs information into the ETO system in a timely manner.
• Presents various topics to diverse groups of people in a variety of settings providing insightful knowledge into the topic presented.
• Engages young people in activities to provide appropriate programming and awareness of domestic violence.
• Creates safe spaces in a classroom environment to explore the root causes of domestic violence and provides strategies for how to prevent/reduce it by developing social and emotional skills.
• Supports agency mission by participating in community meetings and committees as requested by supervisor.
• Attends and participates in departmental and staff meetings.
• Guided by established procedures, policies and processes related to the organization’s missions and goals.

Qualifications:

• Availability to work occasional nights and weekends
• Bachelor’s Degree in Communications, Marketing or Public Relations or related degree.
• Three plus years of experience working with children, preferably in Pre-K-12 grades.
• Previous experience with domestic violence and/or youth development preferred.
• Demonstrated knowledge of developing programs for young people to raise awareness around domestic violence.
• Bi-Lingual in Spanish preferred.
• Familiarity working in a non-profit organization.
• Strong customer focus with good active listening skills.
• Experience with group facilitation and public speaking.
• Highest level of ethics and values.
• Ability to build and manage relationships with students.
• Attention to detail, time management and strong organizational skills.
• Ability to work under general supervision
• Ability to work with all levels of people and maintain a professional attitude and foster relationships.
• Excellent customer focus, especially at group facilitation.
• Excellent Microsoft skills in Excel, Word, PowerPoint, etc., with the ability to adapt to various technology systems in a classroom setting.
• Ability to maintain the utmost confidentiality of all information, material and correspondence.
• Demonstrated ability to work in a fast-paced, changing team environment.
• Strong written, oral and interpersonal communication skills.
• Ability to use logic and reasoning to identify solutions and approaches to problems.
• Ability to make good judgments and decisions relating to day-to-day activities.
• Demonstrated flexibility, agility, adaptability and ability to multi-task.

To apply: please email your resume to Ann at arodwelllawton@dvccct.org.

Residential Advocate

• Stamford: Full-Time, 7am-3pm,  Monday-Friday 
• Stamford: Part-Time, 3pm-11pm, Saturday and Sunday every other weekend
• Norwalk: Part-Time, 3pm-11pm, Saturday and Sunday every other weekend
• Norwalk: Part-Time, 11pm-7am, Friday and Saturday every other weekend
• Per-Diem

FLSA Status: Non-Exempt

Travel Requirements: 20%

Job Summary: 

While maintaining a secure residential environment, the Residential Advocate provides supportive counseling, advocacy, safety planning and educational services to adults and children who reside in safe houses. 

Essential Job Functions: 

• Provides support services to Safe House residents as needed.
• Assists with case management for Safe House residents, advocating for housing, financial, safety recommendations, etc.
• Provides clients with information and referrals to resources outside the domestic violence programs, such as health clinics, mental health services, housing information, public transportation, legal resources, immigration referrals, food and clothing, local school information youth services, childcare, job training and employment opportunities.
• Works collaboratively with other DVCC departments to ensure clients’ needs are met.
• Takes initiative to meet clients’ immediate needs, which may require travel to obtain medication,
  diapers, toilet paper, cleaning supplies, etc.
• Provides information to clients about the Victim Compensation program, connecting the clients to the full-time first shift staff member to complete the application.
• Monitors and documents resident’s compliance with program rules and guidelines, including room cleanliness, daily sign-in and adherence to program processes and procedures.
• Ensures the safety and security of the residents at the Safe House locations.
• Takes initiative to maintain a safe and secure Safe House, including the Safe House property and exterior. This includes paying attention to any hazardous situations and alleviating the hazard. This also includes removing and emptying garbage as necessary.
• Assists in conflict resolution with clients encouraging supportive problem solving and respectful communication.
• Helps with Safe House organization, ensuring donations that arrive during shift are stored appropriately in a timely manner.
• Completes initial screenings, intake documentation, and assesses current client needs for new Safe House residents and new DVCC clients calling the crisis lines.
• Answers hotline and LAP line (crisis lines) and conduct appropriate follow up and referrals.
• Participates in weekly case conferences, staff meetings.
• Coordinates and implements safe house activities, such as holiday programming and children’s programming.
• Completes and maintains documentation according to federal and state guidelines.
• Distribute and collect client survey for each client receiving Safe House services upon departure and/or end of the fiscal year.
• Supports and advocates for individuals of domestic violence for positive outcomes while always supporting the mission and vision of the organization.
• Guided by established procedures, policies and processes related to a safe house environment.
• Maintains service records, completes accurate statistical and narrative reports and submit them in a timely manner.
• The same level of support will be provided to clients located in hotels, as is provided to clients located in the Safe House.
• Maintain Domestic Violence Counselor certification by receiving no less than six (6) hours of training annually, in issues related to working with victims of domestic violence and advocate job enhancement responsibilities

Qualifications: 

• Bachelor’s Degree preferred in a related discipline. 
• Five plus years of experience in the human services field.  Background in domestic violence preferred. 
• Be a certified Domestic Violence Counselor. Completion of a 20-hour certification training, pursuant to CGS 52-146k is required upon hire.
• Experience providing direct services to crime victim in a crisis intervention, criminal justice or a human services field. 
• Familiarity working in a non-profit organization; work with domestic violence population  
• Fluency in Spanish required. 
• Knowledge of community resources available for clients. 
• Excellent crisis intervention and case management skills. 
• Strong customer focus with good active listening skills. 
• Ability to build relationships and manage challenges. 
• Attention to detail and strong organizational skills. 
• Time management and organizational skills. 
• Ability to work with little or no supervision while maintaining a professional demeanor. 
• Ability to work with all levels of people and maintain a professional attitude and relationships. 
• Ability to maintain the utmost confidentiality of all information, material and correspondence. 
• Excellent level with Word, Excel, Outlook and databases. 
• Demonstrated ability to work in a fast-paced, changing environment. 
• Strong written, oral and interpersonal communication skills. 
• Demonstrated advocacy skills for both client and systems change. 
• Must have a valid driver’s license and reliable transportation. 
• Ability to use logic and reasoning to identify solutions and approaches to problems. 
• Ability to make good judgments and decisions relating to day-to-day activities. 
• Demonstrated flexibility, agility, adaptability and ability to multi-task. 

To apply: please email your resume to Lourdine at lpierre@dvccct.org.

Job Status: Full-Time, 12pm-8pm Monday-Friday

Location: Stamford, CT

FLSA Status: Non-Exempt

Travel Requirements: 20%

Job Summary:

The Youth and Family Counselor provides a safe, nonjudgmental space for clients to express their emotions and receives a confidential level of help and support for current emotional and other issues.

Essential Job Functions:

• Provides client-defined and culturally sensitive counseling services in person, via secure video-conference and over the phone for individuals as well as facilitation of support groups.
• Engages in best practice methodologies for trauma survivors include psychoeducation, CBT, DBT and EMDR, in addition to traditional talk and/or play therapy.
• Conduct highly skilled intake assessments/psychosocial evaluations/clinical assessments for new clients, make necessary referrals and develop service plans.
• Domestic violence counseling also includes completing risk and needs assessments, safety planning, crisis intervention, advocacy with other service providers and responding to 24-Hour Hotline.
• Complete accurate clinical case notes and service plans. Maintain clinical records in accordance with the organizations policies and procedure. Clinicians must adhere to all CT laws and ethical codes for their profession.
• Complete victim compensation applications, including completing extension of treatment/alternative therapy options for victims when applicable.
• Complete Verification of Disability and/or letters of service documents for clients.
• Provide therapeutic techniques for managing trauma symptoms.
• Supervision of Masters level interns.
• Guided by established procedures, policies and processes related to a counseling environment.
• Completes and maintains documentation according to federal and state guidelines.
• Support and advocate for individuals of domestic violence for positive outcomes while always supporting the mission and vision of the organization.

Qualifications:

• Master’s Degree in Counseling, Social Work, Psychology, or related field of study.
• LPC, LMSW License or similar State of CT designation. Completes annual continuing education courses.
• National Board-Certified Counselor (NBCC) preferred.
• SIFI Certified or eligible.
• Five plus years of experience counseling individuals; Background in domestic violence preferred.
• Familiarity working in a non-profit organization; work with domestic violence population a plus.
• Five plus years of experience supervision of clinical staff and Masters level interns.
• Fluency in Spanish preferred.
• Considerable knowledge of the requirements of state and federal law and professional requirements
pertaining to the delivery of counseling or social work services.
• Guided by procedures, policies and practices of counseling with moderate impact on both the internal and external functions of DVCC. Follows the established mission and goals.

To apply: please email your resume to Ann at arodwelllawton@dvccct.org.