Career Opportunities

ADMINISTRATIVE ASSISTANT 

 

Reports to:  Chief Advancement Officer

Department: Advancement 

Original Date:  December 2023   

Job Status: Full Time – 40 hours

Location: Norwalk, CT 

FLSA Status:  Non-Exempt

Travel Requirements:  10% 

 

Job Summary:  

The Administrative Assistant provides a high-level of administrative support to the Chief Advancement Officer and performs clerical functions such as preparing correspondence, scheduling meetings and handling all administrative functions.  This position will also oversee the Customer Relations Management (CRM) database in conjunction with the CAO.   

   

Essential Job Functions: 

 

 Support of Advancement Department  

• Manage and maintain CAO’s schedule and calendar. 
• Maintain and update donor information in the CRM system. 
• Enter donations into CRM. 
• Generate and send donor acknowledgment letters in a timely manner.  
• Generate donor reports using CRM system and analyze data related to donor activities and fundraising efforts.  
• Utilize strong Excel skills to create reports and analyze data related to donor activities and fundraising efforts. 

• Open, sort, and distribute incoming mail.   
• Assist with organization of events.  
• Prepare correspondence, letters, memos, and other documents as needed. 
• Prepare agendas and make arrangements for catering as necessary for committees and board meetings, take minutes at meetings, and transcribe for distribution. 
• Assist in managing the organization’s social media accounts by scheduling posts and tracking engagement metrics.  
• Conduct research, compiles data, and prepares reports for consideration and presentations. 
• Perform other duties as assigned. 

 

Qualifications: 

 

• Strong proficiency in MS Office 365.  
• Background in administrative functions.  
• Attention to detail and strong organizational skills. 
• Ability to maintain a professional attitude and relationships. 
• Ability to maintain the utmost confidentiality of all information, material and correspondence. 
• Demonstrated ability to work in a fast-paced, changing environment. 
• Strong written, oral and interpersonal communication skills. 
• Knowledge of social media platforms and content creation for Facebook, Instagram, X and LinkedIn  
• Ability to use logic and reasoning to identify solutions and approaches to problems. 
• Ability to make good judgments and decisions relating to day-to-day activities. 

• Demonstrated flexibility, agility, adaptability and ability to multi-task. 

Salary: $40,000-$45,000 per year.

To apply: please email your resume to Tamara at [email protected].

 

Job Status: Part-Time, 20 hours

Department: Legal

Reports to: Manager of Legal Advocacy

Location: Stamford, CT

FLSA Status: Non-Exempt

Travel Requirements: 20%

Job Summary: 

The Civil Legal Advocate facilitates civil legal advocacy services will include without limitation: intake, information and referrals to resources including domestic violence programs for emergency shelter and other support services, support assistance and advocacy during any civil court case, distribution of hotline information, maintenance of an updated resources guide for referrals, short-term supportive counseling, support and crisis intervention, ongoing assistance in the development of safety plans including for staying, leaving, long-range planning and safety plans. Civil Legal Advocacy Services will also include information about the court process, case updates and follow-up, ongoing accompaniment, support, assistance, and advocacy during court proceedings, explanation of legal process, systems and options, explanation of civil orders of protection, assistance in filing for civil restraining orders, service of process, information and assistance regarding victim compensation and CT-SAVIN.

The Civil Legal Advocate will be responsible for outreach and the development of collaborative relationships within the community that will create and maintain a referral system including procedures for victims to access civil legal advocacy services. The referral system will be comprised of various state and community-based agencies, court personnel, court service centers, attorneys, and law enforcement. This position must provide direct and immediate services for walk-ins.

Essential Job Functions:

A. The direct services will include, but not limited to:

• Assist victims in the completion of all necessary civil court paperwork
• Attend civil court hearings with the victim
• Information about Temporary Restraining Orders and other civil remedies including but not limited to divorce, custody, child support and visitation
• Information regarding the civil court process
• Support in designing and implementing safety plans
• Referrals to appropriate agencies for collateral services
• Referrals for services to children and dependents of the victim
• Information and assistance regarding the application for criminal injuries compensation
• Other services as deemed necessary.

B. Advocacy services on behalf of victims will include but not limited to the following:

• Develop victim referral protocols from the Family Violence Victim Advocates
• Develop a process for on-going communication between the civil courts to provide seamless services for victims
• Maintain client confidentiality subject to the agency’s confidentiality policies and the provision of CGS 52-146k privileged communications between domestic violence counselors and victims
• Initiate and maintain collaborative relationships with appropriate civil court related personnel including, but not limited to judges, prosecutors, bail commissioners, CSSD, police officers, marshals, clerks, probation officers, alternative incarceration program staff, and providers
• Keep accurate service records and submit quarterly reports to the Contractor.

C. Other Requirements

• Submit quarterly statistical reports to DVCC by 12:00 pm on the 5th day of the month following the quarter being reported on an approved form
• Attend a minimum of two (2) advocate meetings and two (2) trainings and any other essential meetings call by DVCC during the fiscal year.
• Participate in research and evaluation projects approved and sanctioned by DVCC
• Maintain certification by receiving not less than six (6) hours of in-service training in issues related to working with victims of domestic violence and/or advocate job enhancement skills
• Other responsibilities as specifically required by DVCC

Qualifications: 

• Three plus years of experience in working in similar organizations and performing similar duties
• Bi-Lingual, fluency in Spanish
• Comprehensive working knowledge of the dynamics of domestic violence
• Comprehensive working knowledge of Safety Planning/Victim Defined Advocacy as it relates to domestic violence victims and the development of a plan for their safety and the preservation of their right to self determination
• Comprehensive knowledge of the civil court system as it relates to domestic violence issues and laws affecting victims and an ability to effectively apply this knowledge to individual cases
• Ability to work effectively in collaboration with key court personnel
• Effective written and oral communication skills
• Ability to gather information from and assist a diversity of victims
• Ability to integrate and manage large amounts of information and communicate this information appropriately and effectively
• Ability to maintain service records, complete reports accurately and submit in a timely manner in accordance with DVCC standards.
• Knowledge of community resources
• Current certification as a domestic violence counselor (under CGS 52-146k regarding Privileged Communications

Salary: $24.00-$26.00 per hour

To apply: please email your resume to Lauren at [email protected].

Residential Advocate

• Norwalk: Part-Time, 3-11pm, Saturday and Sunday every other weekend
• Stamford: Part-Time: 7am-3pm Saturday and Sunday
• Stamford: Part-Time, 3pm-11pm, Saturday and Sunday every other weekend
• Stamford: Part-Time, 11pm-7am Friday and Saturday every other weekend
• Per-Diem

FLSA Status: Non-Exempt

Travel Requirements: 20%

Department: Safe House

Reports to: Manager of Residential Services

Job Summary: 

While maintaining a secure residential environment, the Residential Advocate provides supportive counseling, advocacy, safety planning and educational services to adults and children who reside in safe houses. 

Essential Job Functions: 

• Provides support services to Safe House residents as needed.
• Assists with case management for Safe House residents, advocating for housing, financial, safety recommendations, etc.
• Provides clients with information and referrals to resources outside the domestic violence programs, such as health clinics, mental health services, housing information, public transportation, legal resources, immigration referrals, food and clothing, local school information youth services, childcare, job training and employment opportunities.
• Works collaboratively with other DVCC departments to ensure clients’ needs are met.
• Takes initiative to meet clients’ immediate needs, which may require travel to obtain medication,
  diapers, toilet paper, cleaning supplies, etc.
• Provides information to clients about the Victim Compensation program, connecting the clients to the full-time first shift staff member to complete the application.
• Monitors and documents resident’s compliance with program rules and guidelines, including room cleanliness, daily sign-in and adherence to program processes and procedures.
• Ensures the safety and security of the residents at the Safe House locations.
• Takes initiative to maintain a safe and secure Safe House, including the Safe House property and exterior. This includes paying attention to any hazardous situations and alleviating the hazard. This also includes removing and emptying garbage as necessary.
• Assists in conflict resolution with clients encouraging supportive problem solving and respectful communication.
• Helps with Safe House organization, ensuring donations that arrive during shift are stored appropriately in a timely manner.
• Completes initial screenings, intake documentation, and assesses current client needs for new Safe House residents and new DVCC clients calling the crisis lines.
• Answers hotline and LAP line (crisis lines) and conduct appropriate follow up and referrals.
• Participates in weekly case conferences, staff meetings.
• Coordinates and implements safe house activities, such as holiday programming and children’s programming.
• Completes and maintains documentation according to federal and state guidelines.
• Distribute and collect client survey for each client receiving Safe House services upon departure and/or end of the fiscal year.
• Supports and advocates for individuals of domestic violence for positive outcomes while always supporting the mission and vision of the organization.
• Guided by established procedures, policies and processes related to a safe house environment.
• Maintains service records, completes accurate statistical and narrative reports and submit them in a timely manner.
• The same level of support will be provided to clients located in hotels, as is provided to clients located in the Safe House.
• Maintain Domestic Violence Counselor certification by receiving no less than six (6) hours of training annually, in issues related to working with victims of domestic violence and advocate job enhancement responsibilities

Qualifications: 

• Bachelor’s Degree preferred in a related discipline. 
• Five plus years of experience in the human services field.  Background in domestic violence preferred. 
• Be a certified Domestic Violence Counselor. Completion of a 20-hour certification training, pursuant to CGS 52-146k is required upon hire.
• Experience providing direct services to crime victim in a crisis intervention, criminal justice or a human services field. 
• Familiarity working in a non-profit organization; work with domestic violence population  
• Fluency in Spanish required. 
• Knowledge of community resources available for clients. 
• Excellent crisis intervention and case management skills. 
• Strong customer focus with good active listening skills. 
• Ability to build relationships and manage challenges. 
• Attention to detail and strong organizational skills. 
• Time management and organizational skills. 
• Ability to work with little or no supervision while maintaining a professional demeanor. 
• Ability to work with all levels of people and maintain a professional attitude and relationships. 
• Ability to maintain the utmost confidentiality of all information, material and correspondence. 
• Excellent level with Word, Excel, Outlook and databases. 
• Demonstrated ability to work in a fast-paced, changing environment. 
• Strong written, oral and interpersonal communication skills. 
• Demonstrated advocacy skills for both client and systems change. 
• Must have a valid driver’s license and reliable transportation. 
• Ability to use logic and reasoning to identify solutions and approaches to problems. 
• Ability to make good judgments and decisions relating to day-to-day activities. 
• Demonstrated flexibility, agility, adaptability and ability to multi-task. 

Salary:

Part-Time $19.00- $20.00 per hour

To apply: please email your resume to Lourdine at [email protected].

Job Status: Full-Time, 40 hours

Department: Housing & Financial Advocacy

Reports to: Manager of Housing & Financial Advocacy

Location: Norwalk, CT

FLSA Status: Non-Exempt

Travel Requirements: 30%

Job Summary: 

The Housing and Financial Sustainability Advocate provides trauma informed counseling around financial abuse, employment, housing, and domestic violence. Works closely with community partners to connect clients to additional services in an effort to create a strong network of support. 

Essential Job Functions:

• Provides education on Financial Abuse, available housing, employment options, individual budgeting and domestic violence counseling.
• Initiates enrollment and ongoing case management for the Rapid Rehousing ensuring ongoing rental assistance for clients.
• Meet one-on one with clients to review and prepare resumes and conduct job searches.
• Prepare clients to manage their financial responsibilities by providing budgeting, financial overview, credit repair advice and programs.
• Create a meaningful atmosphere to manage support of the family and children through ongoing educational programs and counseling.
• Educates clients regarding the dynamics of Domestic Violence and what healthy relationships are for family dynamics. Talks about how domestic violence affects children and how to best support their children through this time period.
• Collaborate with community partners to connect clients to services available in the community to help them maneuver various services required.
• Complete trainings, surveys, reports, and data entry to enhance knowledge base and improve services for the department and clients.
• Create client safety plans, coping skills methods and boundary setting aids to provide coping mechanisms, helping clients define goals, plan of action and provide insight.
• Refers clients to resources needed for financial, advocacy, legal, child counseling and community related needs such as health clinics.
• Guided by established procedures, policies and processes related to an advocacy environment.
• Completes and maintains documentation according to federal and state guidelines.
• Support and advocates for individuals of domestic violence for positive outcomes while always supporting the mission and vision of DVCC.

Qualifications:

• Bachelor’s Degree in Social Work, Human Resources or related field of study.
• Three plus years of experience mentoring and coaching individuals; Background in domestic violence preferred.
• Familiarity working in a non-profit organization; work with domestic violence population a plus.
• Fluency in Spanish required.
• Strong customer focus with good active listening skills.
• Skilled at building collaboration among teams to strengthen level of services provided.
• Demonstrated skills in budgeting, state housing programs and access to services.
• Ability to build relationships and manage challenging trauma and counseling cases.
• Attention to detail and strong organizational skills.
• Time management, project management and organizational skills.
• Ability to work with little or no supervision while maintaining a professional demeanor.
• Ability to work with all levels of people and maintain a professional attitude and relationships.
• Ability to maintain the utmost confidentiality of all information, material and correspondence.
• Ability to build trust with clients and maintain integrity.
• Demonstrated ability to remain flexible and work in a fast-paced, changing environment.
• Strong written, oral and interpersonal communication skills.
• Ability to use logic and reasoning to identify solutions and approaches to problems.
• Ability to make good judgments and decisions relating to day-to-day activities.
• Demonstrated flexibility, agility, adaptability and ability to multi-task.

Salary: $50,000-$52,000 per year

To apply: please email your resume to Elizabeth at [email protected].

Job Status: Full-Time, 40 hours

Department: Community Initiatives

Reports to: Associate Director

Location: Norwalk/Stamford, CT

FLSA Status: Non-Exempt

Travel Requirements: 90%

Job Summary: 

The Prevention Educator works to build a community free from domestic violence by engaging youth and adults of all ages in educational programming that raises awareness about domestic violence and how to prevent it.

Essential Job Functions:

• Teaches age appropriate educational workshops regarding prevention and elimination of domestic violence.
• Assists with community initiatives by hosting or attending and participating in local task force meetings and public outreach events.
• Assists with creating and implementing programming for Domestic Violence Awareness Month and Teen Dating Violence Awareness Month.
• Maintains accurate records on community activities and inputs information into the ETO system in a timely manner.
• Presents various topics to diverse groups of people in a variety of settings providing insightful knowledge into the topic presented.
• Engages young people in activities to provide appropriate programming and awareness of domestic violence.
• Creates safe spaces in a classroom environment to explore the root causes of domestic violence and provides strategies for how to prevent/reduce it by developing social and emotional skills.
• Supports agency mission by participating in community meetings and committees as requested by supervisor.
• Attends and participates in departmental and staff meetings.
• Guided by established procedures, policies and processes related to the organization’s missions and goals.

Qualifications:

• Availability to work occasional nights and weekends
• Bachelor’s Degree in Communications, Marketing or Public Relations or related degree.
• Three plus years of experience working with children, preferably in Pre-K-12 grades.
• Previous experience with domestic violence and/or youth development preferred.
• Demonstrated knowledge of developing programs for young people to raise awareness around domestic violence.
• Bi-Lingual in Spanish preferred.
• Familiarity working in a non-profit organization.
• Strong customer focus with good active listening skills.
• Experience with group facilitation and public speaking.
• Highest level of ethics and values.
• Ability to build and manage relationships with students.
• Attention to detail, time management and strong organizational skills.
• Ability to work under general supervision
• Ability to work with all levels of people and maintain a professional attitude and foster relationships.
• Excellent customer focus, especially at group facilitation.
• Excellent Microsoft skills in Excel, Word, PowerPoint, etc., with the ability to adapt to various technology systems in a classroom setting.
• Ability to maintain the utmost confidentiality of all information, material and correspondence.
• Demonstrated ability to work in a fast-paced, changing team environment.
• Strong written, oral and interpersonal communication skills.
• Ability to use logic and reasoning to identify solutions and approaches to problems.
• Ability to make good judgments and decisions relating to day-to-day activities.
• Demonstrated flexibility, agility, adaptability and ability to multi-task.

Salary: $42,000-$44,000 per year, sign on bonus $3,000

To apply: please email your resume to Ann at [email protected].

Job Status: Part-Time, 21 hours

Department: Advancement

Reports to: Chief Advancement Officer

Location: Norwalk, CT

FLSA Status: Non-Exempt

Travel Requirements: 25%

Job Summary: 

The Volunteer and Donation Coordinator values the spirit of interdependence, and coordinates DVCC’s community volunteer and donation program by building community partnerships with coalitions, faith-based organizations, corporations and private individuals and groups. Manages the volunteer community by providing orientation, certification resources and placement in departments at DVCC. Manages community donation program for DVCC’s community clients and two safe houses.   

Essential Job Functions:

Donations

• Leads the events for procurement of donations for all DVCC families, including a Back-to-School drive in August, and Holiday Giving program in November and December.  
• Responds and coordinates donation inquiries, delivery, current needs, wish lists for each safe house, monitor food bank and food rescue year-round. 
• Documents donor forms and submits to Finance and Advancement for follow-up. 
• Guided by established procedures, policies and processes related to the organization’s missions and goals. 

Volunteer Program Development 

• Develop new direct service volunteer positions 
• Develop alternative volunteer options (one-time volunteering, options for teens, non-direct service opportunities, group projects, survivor advisory council, etc.) 
• Develop and revise volunteer job descriptions 
• Ensure consistent evaluation and contract compliance of volunteer program according to best practices 

Volunteer Recruitment

• Recruit volunteers through continuous outreach, including social media, media publicity, on-site information nights, and speaking engagements with community service clubs 
• Interview recruits, check references, complete all required background checks, train volunteers 
• Attend volunteer recruitment fairs. 
• Maintain volunteer database and scheduling of all volunteer work. 
• Assist in recruitment of/referrals to Board of Directors and board committees. 

Volunteer Training 

• Responsible for initial meeting of each class, an informal get-acquainted session 
• Responsible for select trainings  

Resource Management: 

• Place volunteers in positions and coordinate required advanced training 
• Manage the volunteer community by tracking hours, providing orientation into DVCC, arranging certification and recertification, and all paperwork and placement into positions within DVCC. 
• Advertise within volunteer pool for assistance to staff.  

Volunteer Recognition & Recruitment 

• Plan and conduct periodic volunteer recognition. 
• Develop other ways to recognize volunteers.  
• Plan and conduct volunteer coffees to recruit new volunteers. 

Volunteer Supervision 

• Supervise all recruits, direct and non-service volunteers and community workshop volunteers 
• Maintain all volunteer records 
• Ensure volunteer compliance with all training requirements  

Additional Responsibilities

• Complete monthly report and all assigned administrative tasks in a timely manner 
• Perform other duties as assigned 
• Travel as required.   
• Availability to work nights and weekends  

Qualifications:

• Experience in volunteer management. 
• Experience in managing community donations. Previous experience with domestic violence and/or youth development preferred. 
• Bi-Lingual in Spanish preferred. 
• Understanding of back-office operations with volunteer management a plus. 
• Familiarity working in a non-profit organization. 
• Strong customer focus with good active listening skills. 
• Highest level of ethics and values. 
• Ability to build and manage relationships. 
• Attention to detail, time management and strong organizational skills. 
• Ability to work under general supervision  
• Ability to work with all levels of people and maintain a professional attitude and foster relationships. 
• Proficient in Microsoft Office 365 including knowledge of Excel and Word.  
• Maintain the utmost confidentiality of all information, material and correspondence. 
• Demonstrated ability to work in a fast-paced, changing team environment. 
• Strong written, oral and interpersonal communication skills. 
• Ability to use logic and reasoning to identify solutions and approaches to problems. 
• Ability to make good judgments and decisions relating to day-to-day activities. 
• Demonstrated flexibility, agility, adaptability and ability to multi-task. 

Salary: $20.00- $22.00 per hour

To apply: please email your resume to Tamara at [email protected].